What to Do When Having a Noise Complaint within a Strata Property?

Living in strata can have its obvious advantages. However, it can also have its limitations. For example, more often than not, noisy neighbours can be a nuisance. It can be a serious threat while intending to enjoy some quiet and peace. So if any noise is leading to angst, there are some ways to deal with the issue. 

First Things First

The strata experts in Perth and adjoining areas recommend that you:

• Decide if the noise is the primary issue. Check whether the sound was simply a one-time incident, such as a birthday party, or if it is a regular feature.

• In case you know your neighbours closely, you might simply send a note or knock on the door, requesting to reduce noise.

• If you do not know the neighbours well, you can contact your Strata manager and complain. You can also complain to the owner's corporation.

What to Remember

 

Even if you find that the sound that the neighbours creating are annoying, you have to understand that:

• People living around you might have varying opinions about which noise is not acceptable and which is permissible.

• You need to go through the by-laws of the strata to understand the types of acceptable noises. 

• Check the rules of your local council, as well. 

Lodging the Complaint

The people living in different strata schemes need to follow a set of rules, formally called by-laws. As a tenant, you can request your agent or the landlord to get a copy. You can also ask your Strata management Perth Company to have your copy of the same.

If, by any chance, you fail to communicate with the neighbour, consider contacting the group or person who manages strata schemes. It could be any one of the following:

• The building manager.

• Members of the strata committee, who represent the owners' corporation.

• Managing agent.

Remember to keep evidence of mediation before lodging any complaint with the strata company. Also, when complaining through a written notice, remember to mention the type of noise that bothered you, as well as the times and dates of the occurrence. 

While too much noise can be disturbing and needs to be addressed, a little more tolerance to noise during festive seasons is expected.